Guest Directory /House rules
The guests of the apartment are obliged to follow and accept the points of the Policy and the rules of the civilized behaviour and the human coexistence.
1. WIFI password: 20Lavender17
2. Payment methods: cash, credit card, SZÉP card (OTP,MKB, K&H) , bank transfer. Accepted currencies: Forint (HUF) and Euro (EUR-€) - the exchange rate is based on the official daily exchange rate of the Hungarian National Bank
3. The payment should be fulfilled preferably by arrival
4. Valid passport or ID is needed to the check in process
5. The apartments are available from 2 pm on the date of the arrival until 10 am on the date of the departure. Other possibilities are available on prior communication.
6. The card (key) must be given to the manager of the quarters in case of final leaving. The time of the leaving must be communicated towards the manager of the quarters!
7. If our guests leave the apartment before the agreed date of departure, we are not able to refund the money.
8. The remote controls should be returned when you leave the accomodation.
9. We kindly ask our guests to close the doors and windows on departure.
10. The number of people, who are using our quarters, must be equal to the previously agreed number. With the prior endorsement of the quarters ’s manager the extra-bed for children under six is free of charge. In this case there is not any bed or bedding for the child. Based on pre-arrangement we can provide crib or travel cot, baby bath, feeding chair for babies.
11. Iron board, iron, sewing kit, shoe cream, umbrellas are available on request for the period of the stayment
12. The manager of the quarters has the right – without prior announcement – to check whether the number of guests are matching the previously announced and paid numbers or not. These controls must not harass the guests. The civil rights of the guests must not be harmed by the control or cleaning.
13. Our guests can have visitors in the daytime (8am – 9pm) with the prior approval of the manager.
14. Pets are not allowed to stay in the apartments!
15. In case of accidental loss of the cards (keys) the guests must report it immediately, and they are obliged to reimburse the price of the key and the lock replacement to the manager of quarters.
16. The manager of the quarters is not responsible for accidents or property damages, if these are caused by improper use.
17. The guests are responsible for every damage caused by them as a result of improper use, and the damage must be reimbursed to the manager of the quarters.
18. The contravention of the Policy can be followed by expulsion, or rather the stealing or damaging the equipment may result other provisions.
19. The manger of the quarters must be informed immediately about any problems arisen regarding the apartment or the room during the stayment. Posterior complaints are not accepted!
20. The equipment of the apartments can not be taken outside. On arrival and on departure we visit the rooms. In case of any demages are noticed, the guest will be charged on the spot.
21. The manager of the quarters is not responsible for the properties left in the apartments.
22. The fee of the residency contains the utility costs , the bedding with covers, towels, the change of the bedding and the cleaning in case of a longer stay than a week and the final cleaning.
23. We kindly ask you to take care for the order and the cleanness. We kindly ask you not to leave any unwashed dishes or garbage in the rooms on departure.
24. In the built - in cupboard on the ground floor you can find a smaller first-aid kit. In case of bigger trouble call the 112 emergency number or the 104 number - Ambulance.
25. In case of fire you can find a fire-extinguisher in the stair case, start the evacuation immediately and call the Fire Department on the number 105, then the manager of the quarters!
26. Smoking in the apartments is forbidden ! Smoking is possible outside, in the area assigned for smoking!
27. The apartments are given to the guests clean and they have to keep it clean during their stayment.
28. The communal waste should be collected in the dust-bin in the kitchen. Please empty them regulary. The big dust-bin can be find in front of the buliding outside in the street. Further garbage bags can be found under the dishwasher!
29. The apartment has a well equipped kitchen. Please keep it clean! Do not put plates containing metal or other objects inside the microwave oven!
30. Parking: The parking is free of charge in the closed court! The gateway should be available for all!
31. Further Services:
- Road bikes can be hired free of charge for our guests. Maps, brochures for bikers are available as well
- our guests can use the grill in the garden
- based on pre arrangement we can provide transfer from the railway/bus stations
- possibilty to use the washing machine in the apartmenthouse
- daily cleaning is available on request for extra fees
- 24 hours duty on mobile phone
Thank you for your understanding and for your attention:
Lavender Apartmenthouse
9600 Sárvár Medgyessy Ferenc utca 10.
+36203114411